The privacy policy of ELECTRICAL SERVICES AND PLASTIVIC CATTLE, S.L.U published on our website www.plasticivic.com will always be current at all times, reserving the right to modify it whenever necessary. If there is a new update, it will be published on the web and in the event that it affects the client or user in their rights and freedoms, it will be communicated directly to him..
Introduction
We will treat your data in accordance with the principles of: transparency, limitation, minimization, accuracy, integrity and confidentiality ,based on the Regulation (UE) 2016/679 of the European Parliament and of the Council of 27 april 2016 regarding the protection of natural persons in which the processing of personal data refers and the free circulation of these data, as well as the Organic Law 3/2018, of the 5 de diciembre, protection of personal data and guarantee of digital rights.
Responsible for the Treatment
Titular : ELECTRICAL SERVICES AND PLASTIVIC LIVESTOCK, S.L.U
C.I.F. : B65634636
Address: C/TARRAGONA,3 – 08503 – GURB – BARCELONA
Email: info@plastivic.com Telephone 938860019
Treatment of your data
The data we process is the personal information that the client or user provides us in order to contract our services., as well as the information generated from the provision of this.
This company is not responsible for inaccurate data, incomplete or false that the client can provide us. Minors under fourteen years of age cannot transfer their data without the authorization of their parents and/or legal guardians.. The client is responsible for the information provided to us for the contracting and management of our products and services.. These dates, respecting the principle of minimization, will be suitable, pertinent and limited to meet the purposes for which they are collected and always respecting the will of the client or user.
The data we will use about customers, or users, are those obtained in the process of contracting our services both in person and through our website and are: name, surnames, DAYS, mailing address, phone, email address and bank details of domiciliation of the invoices. Equally, if we have your consent to do so, we will use additional data to carry out commercial profiles in order to offer you our commercial products that may be of interest to you. What's more, Images can be collected from people who access the common areas of the company with the video surveillance camera system installed in the company.
The legitimizing bases used that allow us the different treatments are the following:
1.According to the basis of the provision of our services in the execution of the contract, your data will be processed for the following purposes:
a. installment, management and maintenance of our contractual services with the client.
b. Provide customer service through different means: telephone, e-mail, social networks and / the post office.
2. According to the basis of legitimate interest that appears in our customer relationship, your data will be processed for the following purposes:
a. The data provided by the user who requests it may be processed, By Any Means, information about products and services to make commercial offers by any means, including electronic or digital.
b. Images may be processed by the video surveillance system installed for this purpose.
The right to oppose these treatments can be done with your request, as stated in its section “Exercise of your Rights”.
3. According to the express consent of the client or user, with the obtaining of their consent, their data will be processed for the following purposes:
a. We may process the data obtained from the client's contract, in order to develop a commercial profile, with your preferences, and send him by any means, including electronic or digital, offers of products and services of your interest with a maximum period of one year from the end of the contract.
b. We can process your data obtained from your consent and interest in providing our services and products in order to propose offers of our products and services within a maximum period of one year from when they were provided..
The withdrawal of your consent for these treatments can be done with your request, as stated in the section “Exercise of your rights”.
Conservation Terms.
Your data will be processed solely and exclusively for the necessary time legally established and for the purposes for which they were collected at the time., always respecting the principle of limitation of their conservation periods. The conservation periods that will be applicable depending on its purpose and its legitimizing basis, except that a different term has been indicated in the contracting of any of our services, son:
A. The period of conservation of the data related to the contracting and the corresponding invoicing of the provision of our services and products, in application to civil legislation, current commercial and tax, It will be eight years from the end of the contract for the provision of our services.
B. The period of conservation of the data related to the treatments to anticipate the interests or preferences of the client based on the legitimate interest, as well as in the elaboration of a commercial profile in the case of having given us your consent, It will be for a maximum period of one year., unless it is necessary to extend it with a longer term in order to fulfill the intended purpose.
C. The period of conservation of your data obtained from your consent and interest in providing our services and products in order to propose offers of our products and services will be a maximum period of one year from when they were provided..
D. The period of conservation of the images of the video surveillance system will be for a maximum period of thirty days..
Exercise of your rights
You can exercise the following rights as the owner of your data:
• Right of access: You can request information about your personal data that our company has about you and the possible treatments that are being carried out.
• Right of Rectification: You can request the rectification of personal data that is inaccurate or that is not fulfilled.
• Right of Deletion: You can request the deletion of your personal data when they are no longer necessary for the purpose for which they were collected., except when there is a legal obligation to keep them or there are other legitimate reasons for keeping them.
In this sense, in digital realm, if you exercise the “right to be forgotten” the company will contact the internet service provider to communicate its request taking into account the available technology and the cost of its application, except when their conservation is necessary for legitimate reasons or a legal obligation to preserve them.
• Right of Opposition: You can oppose the processing of your data, except when there are reasons of legitimate interest of the person in charge to continue with the processing of your data, then they will only be kept for the exercise or defense of claims. The processing of personal data for commercial or advertising purposes will not be considered legitimate and consequently the right of opposition will be equivalent to the revocation of the prior consent expressed..
• Right of Limitation: You can request the limitation of the processing of your personal data with the conditions established by law. Nevertheless, This could imply the blocking of your data in order to avoid this treatment in the future and that they would only be kept to exercise or defend your claims..
• Right of portability: You can request the portability of your personal data, This allows the interested party to receive their personal data provided to the person in charge and to be able to transmit them directly to another person in charge in a structured format., commonly used and machine readable.
We guarantee the adequacy of the necessary measures for the fulfillment of the exercise of your rights free of charge, and we need a copy of your ID to be attached to your application to verify your identity.
You can make your request by sending a letter by postal letter attaching a copy of your ID, indicating the right exercised by the management:
ELECTRICAL SERVICES AND PLASTIVIC LIVESTOCK, S.L.U -Exercise of rights-
C/TARRAGONA,3 – P.I. MORE GALÍ – 08503 – GURB – BARCELONA
Or you can also send email to the following address: info@plastivic.com indicating the right you exercise and attaching a copy of your ID .
The exercise of these rights will be attended, according to current regulations, within a maximum period of one month. Function, however, of the complexity of the request and to be able to properly attend, depending on your implementation, This could become a longer period but would not exceed two additional months.
The Control Authority in this matter of data protection is the Spanish Data Protection Agency located in Madrid (28001) C/ Jorge Juan, 6 www.agpd.es to which you can contact if you consider that you have not been properly attended to, by our company, Your data protection rights and freedoms.
Recipients.
Only, and with the aim of maintaining the provision of our services, We do not transfer personal data to third party recipients. Only, with the aim of maintaining the provision of our services, and to develop the purposes provided for in our privacy policy, We make communications to other companies that are legally required in compliance with regulations, as detailed below:
The companies necessary to provide the service.
They are our trusted suppliers who may have access to personal data to carry out the tasks necessary to provide our services and who may act as data processors., Therefore, they are obliged to comply with their legal obligations and maintain the due confidentiality and secrecy of the information.. That is why we may share personal information of the client or web user with the commercial and technical services of these companies., depending on the needs for the development of these tasks. In any case, The data will never be shared with third parties, without your prior consent, except when this data communication is strictly necessary for cases where it is necessary to comply with the regulations in force at that time.
Other companies based on legitimate interest:
As long as the client has consented to the use of their data, based on legitimate interest, Communications may be made to companies that provide us services. In no case will there be permanent access to personal data by these companies and they will be made only when strictly necessary for each case..
In the case of images from video surveillance cameras, they may be transferred to security forces and bodies according to their requirements..
Confidentiality
From ELECTRICAL SERVICES AND PLASTIVIC LIVESTOCK, S.L.U. we adopt technical measures, organizational and security measures that are necessary to guarantee the integrity, confidentiality, availability and resilience of your personal data to prevent its alteration, loss, unauthorized access and processing. All this in accordance with the provisions of the applicable legislation..
In cases of security violations of your personal data that pose a risk to people's rights, we will adopt all necessary measures to correct such situation and reduce the effects that may have caused.. Clients or users and the Spanish Data Protection Agency are also notified when necessary and required by current regulations..